Privacy Policy

INFORMATION ON THE PROTECTION OF PERSONAL DATA

Dear Customer,

As İ.S.T., we place great importance on the confidentiality of the personal data you share with us while providing the best service. To protect your privacy and fundamental rights and freedoms, we diligently fulfill our legal obligations under the Law on the Protection of Personal Data No. 6698 (“KVKK”).

 

Data Controller

Under KVKK, your personal data is processed by İ.S.T. as the "Data Controller."

 

Personal Data We Process and Collection Methods

In the context of benefiting from our products and services, we may process the following personal data through our sales offices, website, and other channels:

  • Identity Information: Name, surname, Turkish ID number, date and place of birth.
  • Contact Information: Address, phone number, email address, and other contact details.
  • Product/Service Information: Details about the products or services you have purchased and payment information.
  • Requests and Complaints: Any requests, suggestions and complaints you submit.
  • Digital Data: Behavioral and digital trace data obtained through cookies when you use our website.
  • Visual Records: Camera recordings captured when you visit our sales offices or workplaces.

 

Purposes for Processing Personal Data

We process your personal data for the following purposes:

  • To establish effective communication with you.
  • To provide our products and services and fulfill our contractual obligations.
  • To inform you about our products and offer special campaigns.
  • To ensure customer satisfaction and manage your complaints.
  • To improve and enhance our products and services.
  • To fulfill our legal obligations and meet requests from official authorities.
  • To ensure the security of our systems and applications.
  • To share necessary information and documents with our business partners.

 

Transfer of Your Personal Data

Your data may be shared, within the scope of the above-mentioned purposes and in accordance with the law, with the following parties:

  • Service Providers and Business Partners: Companies providing infrastructure and software support.
  • Official Authorities: Regulatory and supervisory bodies.
  • Consultants: Third parties such as lawyers, tax advisors, and auditors.

 

Legal Grounds for Processing Your Personal Data

Your data is processed in compliance with the principles set forth by KVKK for the purpose of providing our products and services and fulfilling our legal obligations.

 

Your Rights

Under KVKK, you have the following rights:

  • To learn whether your personal data is being processed.
  • To request information if your data has been processed.
  • To learn the purpose of processing your data and whether it is being used in accordance with this purpose.
  • To know the third parties to whom your data has been transferred.
  • To request the correction of incomplete or inaccurate data.
  • To request the deletion or destruction of your data.
  • To request notification of these actions to third parties to whom your data has been transferred.
  • To object to any adverse outcomes arising from the processing of your data via automated systems.
  • To claim compensation for damages incurred due to unlawful data processing.

 

Application Method

To exercise your rights, you can send your request in writing to the following address:

 

İ.S.T. İŞÇİ SAĞLIĞI TEÇHİZATI SAN. VE TİC. LTD. ŞTİ.
İvedik OSB Mh. 2269. Cd. No: 42 Yenimahalle 06374, Ankara, Turkey

 

Right to Make Changes

İ.S.T. reserves the right to make changes to this information notice in line with amendments to KVKK and related legislation.

 

Cases Where Consent is Not Required

In accordance with Article 5 of KVKK, we may process your personal data without obtaining explicit consent under certain circumstances, such as where it is explicitly stipulated by law, necessary for the performance of a contract, or required to fulfill legal obligations.